MY
Projects

How might we ensure that the SMBs (AO and FA) with multiple accounts (personal & business) and over 10 services are satisfied with their experience when managing their services in My Telstra.

Digital transformation of the international grocery industry (from traditional in store purchasing to online + delivery)

Working end to end on an internal agent-based platform to help Nbn agents have a better and smoother experience in helping Telstra customers solve their WIFI and phone related issues.